Terms of Service

These Terms of Service constitute a legally binding agreement between you and Associate AI, Inc., a Delaware corporation (“Associate AI,” “we,” “our,” or “us”) governing your use of our products, services, web application, mobile applications (if any), APIs, and website (the “Site” and collectively with the foregoing, the “Services”). 

YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING “I AGREE” (OR A SIMILAR BUTTON), REGISTERING FOR AN ACCOUNT, USING THE SERVICES, OR ACCESSING THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. 

These Terms are effective as of the date you first click “I agree” (or similar) or otherwise access or use the Services, whichever is earlier. 

If you accept these Terms on behalf of your employer or another legal entity, you represent and warrant that (i) you have full legal authority to bind that entity to these Terms; (ii) you have read and understand these Terms; and (iii) you agree to these Terms on behalf of that entity and any permitted users of that entity. In such event, “you” and “your” refer to that entity. 

Any personal data you submit to us or that we collect about you is governed by our Privacy Policy (“Privacy Policy”), available at Private Policy. You acknowledge that by using the Services, you have reviewed the Privacy Policy. The Privacy Policy is incorporated by reference into these Terms, and together they form this “Agreement.” 

PLEASE NOTE: THIS AGREEMENT GOVERNS HOW DISPUTES BETWEEN YOU AND ASSOCIATE AI MAY BE RESOLVED. IT CONTAINS A BINDING AND FINAL ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 14). PLEASE READ CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. 

1. Our Services 

Associate AI provides a platform that helps users review and analyze business and financial materials (including, without limitation, corporate presentations, board decks, pitch decks, financial reports, and related documents) and generate outputs such as checks, annotations, summaries, findings, and recommendations. The Services may evolve over time, and features may be added, modified, or removed. 

2. Account, Password, Security, and Mobile Device Use 

You must register for an account (an “Account”) to use certain parts of the Services and may be required to provide information such as your name and email address. You agree to provide true, accurate, current, and complete information and to keep your Account information updated. 

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. We have no control over use of your Account and disclaim liability arising from unauthorized use. If you suspect any unauthorized use or security breach, you agree to notify us immediately at support@associateai.com. 

The person who signs up for the Services is the contracting party (“Account Owner”) for purposes of this Agreement, unless you sign up on behalf of your employer, in which case your employer is the Account Owner. Your Account is not transferable. 

3. Billing and Payment 

Certain Services may require payment of fees. Payment and any other expenses must be paid through a third-party payment processing system (the “PSP”) as indicated on the Services. You may be required to register with the PSP, agree to the PSP’s terms, provide payment details, and complete any onboarding requested by the PSP (the “PSP Services Agreement”). You agree that you have reviewed and agreed to the PSP Services Agreement. We are not a party to the PSP Services Agreement and have no obligations or liability under it. 

All prices and fees displayed are exclusive of applicable taxes (“Taxes”), unless stated otherwise. Taxes (if any) are based on the billing information you provide and may be calculated at checkout. Unless otherwise indicated, prices are in U.S. dollars and payments must be made in U.S. currency. 

4. User Content 

“User Content” means any content, information, or materials (including documents, text, images, data, and other materials) that you provide, submit, upload, publish, transmit, or otherwise make available through the Services. 

You remain responsible for your User Content and for complying with all laws and obligations that apply to it, including obligations to obtain permissions, consents, and notices from third parties. You represent and warrant that you have the right to upload and use your User Content in connection with the Services and that doing so does not violate any third-party rights or confidentiality obligations. 

Under no circumstances will Associate AI be responsible for (a) User Content made available through the Services, (b) errors or omissions in User Content, or (c) any loss or damage resulting from access to, use of, or inability to access User Content. We may remove or restrict User Content at any time if we believe it violates this Agreement or applicable law. 

Associate AI is a passive conduit for your distribution of User Content and: 

• is not involved in creating or developing your User Content; 

• disclaims responsibility for User Content; and 

• is not obligated to monitor, review, or remove User Content, but may do so in our discretion. 

You represent and warrant that your User Content will not: 
(i) be false, inaccurate, incomplete, or misleading; 
(ii) infringe any third party intellectual property, publicity, personality, or privacy rights; 
(iii) violate any law or regulation (including export control, privacy, consumer protection, unfair competition, anti-discrimination, or anti-spam laws); 
(iv) be defamatory, unlawfully threatening, or unlawfully harassing; 
(v) be obscene, pornographic (including child sexual abuse material), or harmful to minors; 
(vi) facilitate trafficking or exploitation; 
(vii) promote or support terrorism or terrorist organizations; 
(viii) be fraudulent or deceptive; 
(ix) be hateful, threatening, or abusive toward others; 
(x) include unauthorized advertising, spam, or mass solicitations; 
(xi) misrepresent identity or affiliation, or impersonate another person; 
(xii) harvest or collect user data without consent; 
(xiii) contain malware or other harmful code; 
(xiv) falsely suggest employment by or affiliation with Associate AI; or 
(xv) create liability for Associate AI or cause us to lose services from providers. 

5. Representations and Warranties 

You represent and warrant that: 
(i) you are at least 18 years old (or of legal age where you reside) and capable of entering into binding contracts; and 
(ii) you have the right, authority, and capacity to enter into this Agreement and to comply with it. 

You further represent and warrant that you will act professionally and responsibly when using the Services and will comply with applicable laws and act in good faith. 

You agree not to engage in prohibited activities including, without limitation: 
(i) copying, distributing, or disclosing any part of the Services except as permitted; 
(ii) using automated systems (robots, spiders, scrapers, offline readers, etc.) to access the Services except as allowed by the Services; 
(iii) sending spam or attempting to phish/pharm/pretext/crawl/scrape; 
(iv) interfering with system integrity or security or attempting to decipher transmissions; 
(v) violating any law or regulation; 
(vi) using the Services for unlawful purposes or soliciting unlawful acts; 
(vii) uploading invalid data or malicious software; 
(viii) infringing intellectual property rights; 
(ix) impersonating others or committing fraud; 
(x) harassing, abusing, defaming, stalking, threatening, or intimidating others; 
(xi) threatening the performance, security, or proper functioning of the Services; 
(xii) uploading malware or malicious code; 
(xiii) decompiling, disassembling, or reverse engineering the Services; 
(xiv) bypassing security or access controls; 
(xv) attempting to access unauthorized accounts or collect others’ personal information; 
(xvi) using the Services in a manner that infringes third-party rights; or 
(xvii) encouraging others to do any of the foregoing. 

You also represent that, unless promptly disclosed to us in writing, you do not have a motivation, status, or interest we would reasonably want to know about in connection with your use of the Services (including use for investigative, journalistic, or unlawful purposes), and you agree to promptly disclose any such circumstances if they arise. 

6. Technology Services; Artificial Intelligence Services; Private Deployment Services 

Artificial Intelligence Services. Certain features of the Services may use artificial intelligence or similar technologies, which may process User Content to produce outputs. You understand that AI-generated outputs may be incomplete, incorrect, or not appropriate for your specific use case and should be independently verified. We will take reasonable measures to preserve privacy and security of User Content as described in our Privacy Policy and any applicable security documentation, but we are not liable for losses or harm resulting from your reliance on outputs. 

To the extent you use AI features, you accept the risks associated with AI technologies and agree to indemnify and hold Associate AI harmless for claims arising from your use of such AI features, as described in Section 13. 

No Training on Your User Content (Default). Unless otherwise agreed in writing (for example, an enterprise agreement that explicitly permits it), we do not use your User Content to train our models in a manner that would make your User Content available to other customers. We may, however, collect and use aggregated and de-identified usage and performance data to operate, maintain, and improve the Services (and such data will not identify you or contain information that directly identifies any person). 

Private / Dedicated Deployments (If Offered). If you use a private cloud or dedicated deployment option, you acknowledge and agree that sensitive information processed in that environment will be treated as confidential and protected, and that we will access such data only with your permission and only to provide the agreed Services. You are responsible for administration, monitoring, backups, disaster recovery, and security controls for environments you manage or configure (unless otherwise agreed in writing). We are not liable for outages or data loss caused by inadequate management by you or your administrators. 

7. Termination and Suspension 

You may cancel and delete your Account at any time using available features or by written notice to support@associateai.com. After cancellation, your profile may be purged and you will no longer have access to your Account or related information through the Services. 

We may, at any time and for any reason, deny access to the Services, suspend your Account, or restrict usage if we believe you have violated this Agreement or if we are investigating potential violations. We may notify you by email, and such suspension or limitation may be effective immediately. 

If your Account is terminated or canceled, we may delete your data (including User Content) in the ordinary course of business. Your data may not be recoverable once your Account is terminated or canceled. 

Provisions intended to survive termination (including disclaimers, limitation of liability, and indemnity) will survive indefinitely. 

8. Links to Third-Party Websites 

The Services may contain links to third-party websites, offers, promotions, or content. We provide links for convenience only. We do not control these third-party sites and are not responsible for their content, availability, or practices. Your use of third-party sites is at your own risk. 

The Services may allow you to link your Account with accounts you have with third-party providers (each, a “Third-Party Account”) by providing login credentials through the Services or authorizing access as permitted by the third-party provider’s terms. You represent that you have the right to provide such credentials and grant such access without violating your agreement with the provider and without requiring us to pay fees or be subject to usage limits. 

If you connect a Third-Party Account, we may access, store, and make available certain content from that account (e.g., documents) as needed to provide the Services. Your relationship with the third-party provider is governed solely by your agreement with that provider, and we are not responsible for third-party content or services. 

9. Intellectual Property Rights 

All text, graphics, editorial content, data, designs, formatting, interfaces, “look and feel,” software, logos, trademarks, and other content made available through the Services (collectively, “Proprietary Material”) are owned by Associate AI or its licensors, excluding User Content. 

You may not copy, download, redesign, retransmit, distribute, or otherwise use Proprietary Material except as expressly permitted by this Agreement and the Services. 

The service marks and trademarks of Associate AI (including “Associate AI” and associated logos) are owned by Associate AI. Other marks are owned by their respective owners. 

Feedback. If you submit comments, ideas, or suggestions (“Feedback”), you agree that the submission is voluntary and non-confidential, and that we may use the Feedback without restriction or compensation. 

Aggregated / Anonymous Data. We retain rights to aggregated and anonymous data derived from use of the Services, provided such data does not identify you and does not contain information that directly identifies any person. 

License to Use Services. Subject to this Agreement, we grant you a limited, nonexclusive, non-transferable, revocable right to access and use the Services. We may terminate or revoke this right at any time. 

10. Copyright Complaints and Copyright Agent 

We respect the intellectual property rights of others and expect users to do the same. If you believe, in good faith, that material on the Services infringes your copyright, please send a notice to support@associateai.com with: 

• identification of the copyrighted work claimed to be infringed; 

• identification of the allegedly infringing material and its location on the Services; 

• your contact information (address, phone, email); 

• a statement that you have a good-faith belief the use is not authorized; 

• a statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act; and 

• your physical or electronic signature. 

11. Confidential Information 

You acknowledge that certain information related to Associate AI (including trade secrets, product plans, technical information, pricing, non-public business information, and other non-public information) may be confidential (“Confidential Information”). You agree not to disclose, transfer, or use our Confidential Information except as necessary to use the Services in accordance with this Agreement. 

You may share Confidential Information with your authorized employees and agents solely as needed for permitted use, provided they are bound by confidentiality obligations at least as protective as those in this Agreement. You agree to use reasonable efforts to protect Confidential Information and to promptly notify us of any unauthorized disclosure or use. 

Upon termination of this Agreement, you agree to return or destroy (upon request) materials containing our Confidential Information, except to the extent retained pursuant to standard backup policies or legal obligations. 

12. Disclaimer of Warranties; Limitations of Liability 

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR COMPLETE. 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES (INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF USE), WHETHER IN CONTRACT, TORT, OR OTHERWISE. 

IF, NOTWITHSTANDING THE FOREGOING, WE ARE FOUND LIABLE FOR DAMAGES, OUR AGGREGATE LIABILITY WILL NOT EXCEED THE LESSER OF (I) THE TOTAL FEES YOU PAID TO SUBSCRIBE TO THE SERVICES DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM OR (II) ONE HUNDRED DOLLARS (US $100), TO THE EXTENT PERMITTED BY APPLICABLE LAW. 

13. Indemnification 

You agree to indemnify, defend, and hold harmless Associate AI and its officers, directors, employees, agents, attorneys, insurers, successors, and assigns (the “Indemnified Parties”) from and against any and all liabilities, claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to: 
(i) your use of or inability to use the Services; 
(ii) your breach of this Agreement; 
(iii) your violation of any law or third-party rights; and/or 
(iv) any content submitted by you or through your Account (including alleged infringement or illegality). 

We may assume the exclusive defense and control of any matter subject to indemnification, at our expense, and you agree to cooperate. You may not settle any claim without our prior written consent. 

14. Dispute Resolution – Arbitration & Class Action Waiver 

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND ASSOCIATE AI CAN BRING CLAIMS AGAINST EACH OTHER. THIS SECTION WILL, WITH LIMITED EXCEPTION, REQUIRE YOU AND ASSOCIATE AI TO SUBMIT CLAIMS TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS. 

Informal Resolution. If a dispute arises, you agree to contact us at support@associateai.com and attempt in good faith to resolve the matter informally. If unresolved for thirty (30) days after written notice, it will be deemed a “Dispute.” 

Binding Arbitration. Except for the right to seek injunctive or equitable relief to protect intellectual property rights, you and Associate AI agree that any Dispute arising out of or relating to this Agreement or the Services will be resolved by binding arbitration, and you waive the right to a trial by jury. 

Small Claims. You may bring eligible claims in small claims court instead of arbitration, but only on an individual (non-class, non-representative) basis and only while the matter remains in small claims court. 

Class Action Waiver. You and Associate AI agree that disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action. 

Administration and Rules. Arbitration will be administered by the American Arbitration Association (“AAA”) under its then-current rules, as modified by this section. 

Location and Procedure. Unless otherwise agreed, the seat of arbitration will be Wilmington, Delaware, and hearings may be conducted by telephone or videoconference if agreed or permitted by the rules. 

Fees. Responsibility for arbitration fees will be determined by AAA rules and applicable law. 

15. Compliance with Applicable Laws 

You agree that you will not upload, submit, or process any content through the Services unless you have all necessary rights, permissions, and consents, and you will comply with all laws applicable to your use of the Services (including privacy, confidentiality, export control, and data protection laws). 

Associate AI disclaims responsibility for violations of law resulting from your content or your use of the Services. We may terminate access and cooperate with lawful investigations where required. 

16. Governing Law 

Except as provided in Section 14 or otherwise agreed in writing, this Agreement and your use of the Services will be governed by the laws of the State of Delaware, without regard to conflict of law principles. 

17. No Agency; No Employment 

No agency, partnership, joint venture, employment, or franchise relationship is created by this Agreement. 

18. General Provisions 

This Agreement is the complete and exclusive agreement between you and Associate AI regarding its subject matter and supersedes prior agreements regarding the Services. 

If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if not possible, without affecting the remaining provisions. (The Class Action Waiver in Section 14 is not severable except as required by applicable law.) 

You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without your consent (including to an affiliate or successor). 

19. Changes to this Agreement and the Services 

We may change, modify, add to, or remove parts of this Agreement and may change, suspend, or discontinue the Services (temporarily or permanently) at our discretion, with or without notice, and without liability. We will endeavor to notify you of material changes by email, but are not liable for failure to do so. Continued use of the Services after changes are posted constitutes acceptance of the updated Agreement. 

We may also place limits on use of specific features or restrict access to all or part of the Services. 

20. No Rights of Third Parties 

No person or entity that is not a party to this Agreement may enforce any term of this Agreement. 

21. Notices and Consent to Receive Notices Electronically 

You consent to receive agreements, notices, disclosures, and other communications (“Notices”) electronically, including by email or by posting Notices on the Site. You agree that electronic Notices satisfy any legal requirement that communications be in writing. 

22. Contacting Us 

If you have questions about these Terms of Service or the Services, contact us at: 

Associate AI, Inc. 
1606 Headway Cir STE 9490 
Austin, TX 78754 
Email: support@associateai.com